Settings
The Settings page in Qorix Reviews is the control center for configuring review automation, email servers, publishing policies, branding, and administrative alerts.
Settings page overview
- Request Scheduling — Automates when and how review requests are sent after order delivery
- Automation & Timing: Set custom delays for initial review requests and secondary reminders.
- Exclusions: Automatically skip refunded or canceled orders to safeguard your store's reputation.
- Email Settings & Outgoing Content — Manages mail deliverability and email templates
- SMTP Setup: Connect your custom email server (Host, Port, User, Password) to send emails directly from your domain.
- Request & Reminder Emails: Personalize subject lines, body text using dynamic variables ({{first_name}}, {{product_name}}), and CTA buttons.
- Post-Review & Reply Emails: Configure automated review confirmation messages and store response notifications.
- Live Preview: View real-time desktop and mobile previews of all email templates as you edit.
- Publishing & Moderation — Gives you full control over review visibility and storefront reputation
- Auto-Publish Rules: Automatically publish all reviews, restrict auto-publishing to verified buyers only, or require manual approval for every review.
- Low-Rating Hold: Place 1–2 star reviews into a pending approval queue to handle customer complaints privately before going public.
- Content Filters: Built-in filters to block profanity and automatically redact personal details (phone numbers, emails).
- Branding & Visual Design — Aligns review communications with your store's identity
- Store Identity: Set store display name, sender name, tagline, reply-to email, and header logo (alignment and sizing).
- Custom Styling: Customize button colors, background hues, heading colors, and body text styles across all templates.
- Footer Configuration: Customize footer text, unsubscribe link labels, and toggle the "Powered by Qorix" badge.
- Admin Notifications — Keep your team updated on customer feedback
- Recipient Management: Specify up to 3 administrator email addresses for system alerts.
- Trigger Alerts: Enable real-time alerts for new review submissions, reviews requiring moderation, or low-star rating warnings.